Daniza Neri

Daniza Neri

People. Processes. Better Outcomes.

Research operations, research data quality, clinical research

Based in Margate, FL (Broward County)

5+ years coordinating participant-based studies, auditing research data, and improving workflows. Now bringing that foundation to clinical research, backed by healthcare front-desk experience and GCP training.

See my experience Download resume
Daniza Neri, smiling, wearing glasses and a blue polo shirt
5+ years
in research operations
GCP trained
ICH E6(R3) and CITI, October 2026
Bilingual
English and Brazilian Portuguese, conversational Spanish

What I do in research operations

At Tech Mahindra, Voxelmaps, and Tata Elxsi.

Participant coordination

Scheduled, screened, and onboarded participants across concurrent studies.

Research logistics

Ran sessions, sites, and venues with trackers and dashboards.

Process improvement

Fixed screening and recruitment gaps, cutting rejections and delays.

Problems I’ve solved

Voxelmaps

Participant qualification and screening

Fixed screening documents and trained recruiters. Fewer rejected participants, more qualified sessions.

Read case study
Tata Elxsi

Venue recruitment and coordination

Built a shared venue tracker and set clear vendor requirements. Venues secured on schedule.

Read case study

Training for clinical research

  • ICH Good Clinical Practice E6(R3)Oct 2026
  • CITI Good Clinical Practice, BasicOct 2026
  • CITI Data Management for Biomedical ResearchOct 2026
  • CITI Research Security TrainingOct 2026
  • Six Sigma Green BeltJun 2026
  • HIPAA AwarenessMar 2026
See all credentials

Digital health projects

Tracing CarePatient Portal & EHR Practice Platform

A practice portal with made-up records for patients and EHR learners.

About the project SOLARA VITADigital navigator, founder

Helping South Florida seniors use portals, telehealth, and devices.

About Solara Vita

Experience

From tech support to operations, research, and healthcare, I improve how people, processes, and technology work together.

Research roles

Five years coordinating participant-based studies. Open a role for details.

Tata ElxsiProject Manager, UX Operations. Full-time, Santa Clara, CA. Nov 2024 to May 2026Nov 2024 – May 2026
  • Managed participant and venue scheduling across multiple locations.
  • Stepped in as venue recruitment lead during a restructuring and secured the required venues on schedule.
  • Built a venue tracker and centralized vendor communication, ending duplicate outreach.
VoxelmapsUX Operations Manager. Contract, remote. Mar 2023 to Apr 2024Mar 2023 – Apr 2024
  • Oversaw participant scheduling, onboarding, and tracking across concurrent projects.
  • Built dashboards for scheduling, participation, and project progress.
  • Wrote playbooks for new site launches and trained recruiters, moderators, and site managers.
Tech MahindraModerator to Project Manager, three roles. Contract, California. Aug 2020 to Mar 2023Aug 2020 – Mar 2023

UX Project ManagerMay 2022 – Mar 2023, Burlingame, CA

  • Aligned participant availability, staff, and timelines, and kept tracking records for reporting.

UX Site ManagerAug 2021 – May 2022, Pasadena, CA

  • Oversaw 15 moderators across two sites, supporting 20 to 40 participants a day.
  • Verified participant documentation and worked with vendors on site supplies and security.

Lead User Study ModeratorAug 2020 – Feb 2021, San Diego, CA

  • Led a team of 7 moderators and standardized scheduling, data logging, and training.

Research data quality and reporting. Reviewed and audited participant, protocol, and recruitment data before it went to leadership and research sponsors.

Research data auditingData quality assuranceParticipant data managementProtocol data reviewResearch reporting

Case studies

Two problems I solved, and why they matter in clinical research.

Participant qualification and screeningVoxelmaps. Result: fewer rejected participants, more qualified sessions.

Challenge

Unqualified participants kept getting booked, then turned away, wasting sessions.

My role

UX Operations Manager, responsible for participant scheduling and onboarding.

What I did

Traced the issue to gaps between recruiters and researchers, corrected the eligibility criteria in screening documents, and trained recruiters.

Result

Fewer rejected participants and more sessions with qualified people.

Why it matters in clinical research: studies rely on clear eligibility criteria and well-trained staff.

Venue recruitment and coordinationTata Elxsi. Result: required venues secured on schedule.

Challenge

Venue details lived in different places, so venues were rejected late and vendors duplicated outreach.

My role

Project Manager who stepped in as venue recruitment lead during a restructuring.

What I did

Built a shared tracker, clarified venue criteria with the client, and gave vendors clear requirements up front.

Result

No more duplicate outreach, faster responses, and the required venues secured on schedule.

Why it matters in clinical research: qualifying research sites takes the same clear standards and shared tracking.

What carries over to clinical research

My hands-on experience is in research operations and healthcare front-desk work. My clinical research knowledge comes from training.

  • Operations and workflow improvement

    In clinical research: site efficiency and research workflows.

    Shown at Lyft, Voxelmaps, GPI Medical Center

  • Research and participant coordination

    In clinical research: participant coordination and study logistics.

    Shown at Tech Mahindra, Voxelmaps, Tata Elxsi

  • Project and stakeholder management

    In clinical research: research teams, vendors, and study timelines.

    Shown at Tata Elxsi, Tech Mahindra, Voxelmaps

  • Technology and digital navigation

    In clinical research: participant support and digital research tools.

    Shown at Apple, Solara Vita, digitalLIFT

I bring hands-on participant coordination and study documentation experience, plus GCP training and healthcare front-desk work, to clinical study coordination.

ICH GCP E6(R3)CITI GCP Basic CourseHIPAA AwarenessEHR WorkflowsMedical Office Manager

Career timeline

  1. 2015 – 2018

    Helping people with technology

    Apple Retail, May 2015 – Aug 2018

    Moved from sales into technical support, explaining technology in plain terms.

  2. 2019 – 2021

    Building operations

    Lyft, Aug 2019 – Aug 2020. Transdev, Mar 2021 – Aug 2021

    Built daily operations for a new Lyft department, then ran fleet scheduling at Transdev.

  3. 2020 – 2026

    Running research operations

    Tech Mahindra, Voxelmaps, Tata Elxsi

    Grew from study moderator to project manager across multiple sites and projects.

  4. 2024 – 2026

    Connecting operations with patient care

    Family caregiving, May – Oct 2024. GPI Medical Center, Jul – Aug 2026

    Caregiving through a family member’s cancer treatment showed me the patient side. At GPI Medical Center, I handled scheduling, EHR records, and patient communication.

  5. 2026 – now

    Digital navigation

    Solara Vita since Aug 2026. digitalLIFT since Oct 2026

    Founded Solara Vita and volunteer with digitalLIFT.

Where I’m headed

I want to improve research and administrative workflows and help patients and participants move through care with more clarity.

See my training and credentials

Work

Digital health projects, coursework, and writing on patient experience.

Digital health projects

Tracing CarePatient Portal & EHR Practice Platform Try the practice portal

A practice patient portal and EHR with made-up patients and records. I design and build it myself. Live at tracing-care.com, no sign-up needed.

How it worksProblem, approach, features, and what’s next

Problem

Students can’t practice EHRs outside a job, and older adults can’t safely practice on real portal accounts.

Approach

Realistic fake data, lessons that mirror real portals, and accessible design with large text and hints.

Features

  • Guided practiceAvailable
    Six everyday portal tasks, step by step.
  • Explore freelyAvailable
    Browse as a made-up patient. No login.
  • Staff trainingPlanned
    For clinical, billing, and admin learners.

Next

An installable web app, then iOS and Android.

Solara Vita logoSOLARA VITADigital navigator, founder

One-on-one and library workshop support for South Florida seniors with devices, patient portals, telehealth, and online safety.

Visit Solara Vita

Health informatics coursework

INFM 208 presentation

Building an Information Assurance Strategy for Sinai Chicago

An information assurance strategy for a safety-net health system using NIST CSF 2.0, HIPAA, and HITECH.

View slides
INFM 210 group presentation

Leveraging AI to Support Evidence-Based Hepatitis C Prevention

How AI can support hepatitis C screening and diagnosis, done responsibly and equitably.

View slides

Writing

8 articles on Medium about health technology, AI, and patient experience.

Listening to Patients: How Older Adults Navigate Digital Health Information

How older adults find and use health information online, and where digital tools fall short.

Read on Medium

From UX Operations to Healthcare: I’m Not Starting Over. I’m Redirecting.

Why a broken referral during my father’s cancer treatment led me to healthcare.

Read on Medium

A Prescription Sent Is Not Necessarily a Prescription Received

Why e-prescriptions still need manual follow-up, and how to close the gap.

Read on Medium

The Digital Divide Is Already a Healthcare Crisis. AI Is Making It Worse.

How fast AI adoption risks leaving older, rural, and underserved patients behind.

Read on Medium
Show 4 more articles

Beyond the Hype: What Artificial Intelligence (AI) is Actually Doing to Healthcare

What AI is really changing in healthcare, and what it still can’t do.

Read on Medium

Building an AI-Ready Healthcare Workforce: What It Actually Takes

Takeaways from health system leaders on training staff to use AI safely.

Read on Medium

What Behavioral Health Can Teach Healthcare About Implementing AI Documentation Responsibly

How one rural clinic rolled out AI documentation without losing patient trust.

Read on Medium

The Algorithm Doesn’t Know My Story

How hiring software screens out qualified career changers.

Read on Medium

About

5+ years coordinating participant-based studies across multiple sites. Now moving into patient-centered clinical research, with a focus on efficient processes and accessible care.

My story

  1. Brazil

    Wired for curiosity

    A kid obsessed with Legos and how things fit together. That instinct stuck.

  2. New York, age 14

    Everything changed overnight

    New language, new culture, new everything. It taught me real adaptability.

  3. Tennessee, 2012

    Memphis and logistics

    Living in a global logistics hub sparked my interest in making systems work.

  4. California, 2016

    Operations, evolved

    Tech support at Apple, then operations, and from 2020 research operations, coordinating participants, sites, and teams.

  5. Florida, 2026

    Closer to family

    Moved to be near family, and found my direction in healthcare and clinical research.

  6. Today

    Where it comes together

    Moving into clinical research, and helping people feel confident with health tech through Solara Vita and Tracing Care.

Education

  • Graduate coursework in Health Informatics Paused

    San José State University, San Jose, CA

    Completed graduate courses in healthcare systems and health data.

  • B.S. in Business, Operations & Supply Chain and Psychology

    Golden Gate University, San Francisco, CA

    2021

    Operations plus psychology, because processes only work when you understand people.

  • A.A. in Business, Operations and Transportation Management

    Southwest Tennessee Community College, Memphis, TN

    2016

    Studied logistics in the middle of a logistics hub.

  • A.S. in Applied Sciences

    Kingsborough Community College, Brooklyn, NY

    2009

    Where I found my love of structured problem-solving.

Credentials

Grouped by area. Open a group to see each credential.

Clinical research training

  • ICH Good Clinical Practice (GCP) E6(R3)

    Global Health Training Centre

    Oct 2026View

  • Good Clinical Practice (GCP), Basic Course

    CITI Program

    Oct 2026View

  • Data Management for Biomedical Research, Basic Course

    CITI Program

    Oct 2026View

  • Research Security Training (Combined)

    CITI Program

    Oct 2026View

  • Emergency and Incident Response to Biohazard Spills and Releases

    CITI Program

    Oct 2026View
Healthcare and process improvement

  • EHR Workflows and Processes in Healthcare Specialization

    SkillUp via Coursera

    Oct 2026View

  • Six Sigma Green Belt

    Management & Strategy Institute

    Jun 2026View

  • Medical Office Manager Specialization

    Johns Hopkins University via Coursera

    May 2026View

  • HIPAA Awareness

    American Health & Safety Training, Inc.

    Mar 2026View

  • Alzheimer’s Disease and Related Dementias Initial Training

    Approved by the Florida Department of Elder Affairs

    Oct 2026View

  • HIPAA: A Practical Guide

    HomeTown Health University, LinkedIn Learning

    View

  • Building a HIPAA Compliance Program

    Terra Cooke, LinkedIn Learning

    View
In progress and planned

  • Human Subjects Research, Biomedical Research, Basic/Refresher

    CITI Program

    In progress

  • Clinical Research Coordinator (CRC) Foundations

    CITI Program

    Planned

  • Data Management for Clinical Research Specialization

    Vanderbilt University via Coursera

    Planned
Technology and digital skills

  • Digital Navigator Specialization

    Goodwill Industries International via Coursera

    Sep 2026View

  • Volunteer Onboarding (6-hour training)

    digitalLIFT

    Oct 2026View

  • User Experience Design Fundamentals

    IBM SkillsBuild

    View

  • Cybersecurity Fundamentals

    IBM SkillsBuild

    View

  • Artificial Intelligence (AI) Fundamentals

    IBM SkillsBuild

    View

  • Teaching Internet Safety & Responsibility

    digitalLIFT

    View

Skills

Research operations and data

Participant recruitment and screeningStudy coordinationParticipant data managementResearch data auditingProtocol data reviewData quality assuranceResearch reportingResearch documentation

Clinical research knowledge

From CITI and Global Health Training Centre training, not professional trial experience.

Good Clinical Practice (GCP)Research ethicsResearch compliance

Project and operations management

Project managementStakeholder coordinationSchedulingProcess improvementSOP development

Healthcare operations

Patient communicationEHR workflowsHIPAA awarenessHealthcare coordination

Languages

English, fluentBrazilian Portuguese, fluentSpanish, conversational
Tools and more skills
Microsoft ExcelMicrosoft SuiteGoogle SuitePower BIAirtableCanvaDashboardsData trackingData visualizationDigital health toolsUsability testingDigital accessibilityHealth literacyHealth data managementCybersecurity fundamentalsAI fundamentalsRoot cause analysisChange management

Let’s connect

I’d love to hear from you. I usually reply within a couple of days. Based in Margate, FL, in Broward County.

Roles I’m pursuing

Clinical research and research operations.

Clinical Research AssistantClinical Research Coordinator IResearch CoordinatorResearch Operations CoordinatorResearch Data CoordinatorClinical Research Data CoordinatorResearch Volunteer Liaison
See the skills I bring

My resume

My path from research moderator to project manager, in one page.

Download resume