Daniza Neri

Daniza Neri

People. Processes. Better Outcomes.

Research OperationsResearch Data QualityClinical Research

Research operations professional with 5+ years of experience coordinating participant-based studies, managing research data, and improving operational workflows. Experienced in auditing participant, protocol, and recruitment data to support accurate reporting to leadership and research sponsors. Now bringing this foundation in research coordination and data quality to clinical research, supported by healthcare operations experience and Good Clinical Practice (GCP) training.

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Daniza Neri, smiling, wearing glasses and a blue polo shirt

5+

years in research operations

Training in GCP, Healthcare Privacy & Process Improvement

8

published articles on digital health and AI

Research operations

Five years running the day-to-day side of research.

From moderating study sessions to managing participant operations across multiple sites at Tech Mahindra, Voxelmaps, and Tata Elxsi.

Participant coordination

Scheduled, screened, and onboarded participants across concurrent studies, and kept their documentation accurate.

Research logistics

Coordinated sessions, sites, and venues, and built the trackers and dashboards that kept research teams aligned.

Process improvement

Fixed gaps in screening and recruitment workflows, lowering participant rejection rates and venue delays.

See my research roles

Featured case studies

Problems I’ve solved in research operations.

Voxelmaps

Participant qualification and screening

Traced unqualified bookings to documentation and communication gaps, updated screening documents, and trained recruiters.

Result: lower participant rejection rates and more sessions with qualified participants.

Read the case study

Tata Elxsi

Venue recruitment and coordination

Built a shared tracker for venue status, qualifications, and next steps, and gave vendors clear requirements.

Result: fewer recruitment delays and rejected venues, with the whole team working from the same data.

Read the case study

Qualifications

Training that supports clinical research.

Good Clinical Practice (GCP), Basic Course

CITI Program · October 2026

Research Security Training (Combined)

CITI Program · October 2026

Biohazard Spills and Releases Response

CITI Program · October 2026

Six Sigma Green Belt

Management & Strategy Institute · June 2026

HIPAA Awareness

American Health & Safety Training, Inc. · March 2026

Data Management for Biomedical Research, Basic Course In progress

Clinical Research Coordinator (CRC) Foundations Planned

CITI Program

See all credentials

Digital health projects

Making health technology easier to use.

Tracing CarePatient Portal & EHR Practice PlatformA safe practice portal with made-up patients and records, for patients learning portals and students learning EHR basics.Learn about the project SOLARA VITADigital Navigator · FounderHelping older adults in South Florida build confidence with patient portals, telehealth, and everyday technology.Learn about Solara Vita
Start here Experience Research roles, case studies, and the skills that carry over to clinical research.

Hiring for clinical research or research operations?

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Experience

People. Processes. Better Outcomes.

My career has taken me from technical support to operations management, user research, and healthcare. Across these experiences, one focus has remained consistent: improving how people, processes, and technology work together.

With more than five years of research operations experience, I have coordinated participants, managed project logistics, improved workflows, and supported teams working across multiple locations.

Today, I am building on that foundation through healthcare operations experience, graduate studies in Health Informatics, and professional development in clinical research.

Research operations experience

Five years coordinating participant-based studies.

My research roles, from moderating sessions to managing participant operations across sites and projects.

Tata Elxsi

Full-time · Santa Clara, CA · Hybrid

Nov 2024 – May 2026

Project Manager, UX Operations

  • Managed participant and venue scheduling across multiple locations.
  • Coordinated onboarding by collecting, reviewing, and tracking documentation.
  • Built tracking systems that gave the team visibility into venue status, qualifications, and next steps.
  • Worked with venue recruitment vendors and venue owners, and kept internal teams coordinated through a restructuring.

Voxelmaps

Contract · Remote

Mar 2023 – Apr 2024

UX Operations Manager

  • Oversaw participant scheduling, onboarding, and progress tracking across concurrent research projects.
  • Developed dashboards to monitor scheduling status, participation rates, and project progress.
  • Kept research documentation accurate and processes consistent, and trained recruiters on screening requirements.

Tech Mahindra

Contract · California

Aug 2020 – Mar 2023

UX Project ManagerMay 2022 – Mar 2023 · Burlingame, CA

  • Coordinated project schedules, aligning participant availability, team resources, and timelines.
  • Maintained records and tracking systems for reporting, and resolved scheduling conflicts before sessions.

UX Site ManagerAug 2021 – May 2022 · Pasadena, CA

  • Managed participant session scheduling and daily on-site operations.
  • Oversaw onboarding, including collecting and verifying participant documentation, and worked with vendors on site supplies and security.

Lead User Study ModeratorAug 2020 – Feb 2021 · San Diego, CA

  • Facilitated research sessions and ensured accurate documentation and data collection.
  • Explained processes and expectations clearly to participants.

Research Data Quality & Reporting

Throughout my research operations career, I worked with participant, protocol, and recruitment data to support accurate and reliable research reporting. My responsibilities included reviewing and auditing research information before sharing it with leadership and research sponsors.

Core responsibilities

  • Reviewed participant, protocol, and recruitment data.
  • Conducted data audits before internal and sponsor reporting.
  • Supported research documentation accuracy and data quality.
  • Prepared reviewed research information for leadership and sponsor review.

Relevant skills

Research Data AuditingData Quality AssuranceParticipant Data ManagementProtocol Data ReviewRecruitment Data ManagementResearch Reporting

Featured case studies

Problems I’ve solved in research operations.

Each one follows the same structure: the challenge, my role, the actions I took, the results, and the skills that carry over to clinical research.

Case 1

Research operations · Voxelmaps

Participant qualification and screening

01Challenge

Participants were being booked into studies without meeting the required qualifications. Each one had to be turned away, which wasted session time and slowed projects down.

02My role

As UX Operations Manager, I oversaw participant scheduling, onboarding, and progress tracking, so making sure booked participants met each study’s requirements was part of my job.

03Actions taken

I reviewed the booking process and screening documents and traced the problem to communication and documentation gaps between recruiters and the research team. I updated the screening documents with the correct eligibility requirements and trained recruiters on what to check and who to contact with questions.

04Results

Participant rejection rates went down, recruiters and the research team worked from the same accurate information, and more sessions ran with qualified participants.

Transferable research skills

Participant recruitmentParticipant screeningEligibility verificationResearch documentationRecruiter and team communicationData quality

Why it matters in clinical research: clinical studies depend on the same discipline, with clear eligibility criteria, accurate documentation, and well-trained staff.

Case 2

Research operations · Tata Elxsi

Venue recruitment and coordination

01Challenge

Recruiting venues for research sessions was slow. Each venue's status, qualification details, and next steps weren't kept in one place, so venues were rejected late and work stalled between vendors, venue owners, and our team.

02My role

As Project Manager, UX Operations, I worked with multiple venue recruitment vendors and venue owners and was responsible for getting qualified venues ready on schedule.

03Actions taken

I built a shared tracker showing each venue's status, qualifications, and next steps. I used it to give vendors clear requirements so venues met compliance standards before they were submitted, and to keep schedules and stakeholders aligned.

04Results

Venue recruitment delays dropped, fewer venues were rejected, and everyone worked from the same accurate data, which closed communication gaps and kept projects moving.

Transferable research skills

Research logisticsScheduling and coordinationStakeholder communicationTracking systemsDocumentationProcess improvement

Why it matters in clinical research: selecting and qualifying research sites works the same way, with clear standards, shared tracking, and steady communication with outside partners.

Transferable skills for clinical research

What carries over to clinical research.

My hands-on experience is in research operations and healthcare front-desk work. My clinical research knowledge comes from training, including CITI Good Clinical Practice.

Operations & Workflow Improvement

In healthcare

Patient flow, scheduling, EHR processes

In clinical research

Site efficiency, research workflows

  • Lyft: Planned opening shifts around traffic patterns to get rental cars ready sooner, increasing vehicle readiness and the number of cars available for rental contracts.
  • Voxelmaps: Identified that participants were being booked without meeting study requirements, traced the cause to communication and documentation gaps, and updated process documents to lower rejection rates.
  • GPI Medical Center: Managed patient scheduling, maintained accurate records in the EHR, and handled patient communication in person and by phone to keep the front desk running smoothly.
LyftTech MahindraVoxelmapsGPI Medical Center

Research & Participant Coordination

In healthcare

Patient communication, documentation

In clinical research

Participant coordination, study logistics

  • Tech Mahindra: Progressed from lead study moderator to site manager to project manager, taking on more scope at each step while running participant sessions, scheduling, and daily site operations.
  • Voxelmaps: Coordinated participant scheduling and onboarding across concurrent research projects, and developed dashboards that gave project teams visibility into scheduling, participation, and project progress.
  • Tata Elxsi: Coordinated participant and venue scheduling across multiple locations, balancing recruitment requirements, availability, and project timelines.
Tech MahindraVoxelmapsTata ElxsiHIPAA Awareness TrainingCITI GCP (completed Oct 2026)

Project & Stakeholder Management

In healthcare

Cross-functional coordination, resources

In clinical research

Research teams, vendors, study timelines

  • Tata Elxsi: Coordinated with external venue recruitment vendors and venue owners, and created a shared tracker for venue status, qualifications, and next steps that reduced recruitment delays. Kept teams coordinated through a reorganization.
  • Tech Mahindra: Worked with outside vendors to keep research sites supplied and secure, and managed onboarding by collecting and verifying participant documentation.
  • Voxelmaps: Trained recruiters on what to screen for and who to contact with questions, helping lower participant rejection rates.
Tata ElxsiTech MahindraVoxelmaps

Technology & Digital Navigation

In healthcare

Patient portals, accessibility, telehealth

In clinical research

Participant support, digital research tools

  • Apple: Diagnosed and resolved hardware and software issues, explaining fixes in plain language customers could follow.
  • Solara Vita: Help older adults use patient portals and telehealth on their own, through one-on-one sessions and free workshops with local public libraries.
  • digitalLIFT: Volunteer digital navigator, helping learners get connected and find low-cost internet, telehealth tools, and community resources.
AppleSolara VitadigitalLIFTGoodwill® Digital Navigator

Clinical Research Coordination: Building on an Operations Foundation

My background in user research operations provides a strong foundation for transitioning into clinical research. I have coordinated participants, maintained study documentation, supported operational procedures, and worked across teams to keep research activities organized.

Combined with my experience in healthcare administration and completed training in Good Clinical Practice (GCP), I am building the knowledge needed to support clinical study coordination, participant communication, and research site operations.

CITI GCP Basic CourseHIPAA Awareness TrainingEHR WorkflowsMedical Office Manager

Professional timeline

From tech support to research and healthcare.

Every role, with its actual dates.

  1. 2015 – 2018

    Helping people with technology

    Apple Retail (May 2015 – Aug 2018)

    Started in sales and moved into technical support. Learned to explain technology in plain terms, solve problems on the spot, and protect customer data.

  2. 2019 – 2021

    Building operations

    Lyft (Aug 2019 – Aug 2020) · Transdev (Mar 2021 – Aug 2021)

    Joined a brand-new department at Lyft and helped build its daily operations, cutting errors by 30%. At Transdev, ran fleet scheduling and kept records for reporting and compliance.

  3. 2020 – 2026

    Running research operations

    Tech Mahindra (Aug 2020 – Mar 2023) · Voxelmaps (Mar 2023 – Apr 2024) · Tata Elxsi (Nov 2024 – May 2026)

    Grew from study moderator to project manager. Ran participant scheduling, onboarding, documentation, and tracking across multiple sites and projects at once.

  4. 2024 – 2026

    Connecting operations with patient care

    Personal caregiving (May 2024 – Oct 2024) · GPI Medical Center (Jul 2026 – Aug 2026)

    Supporting a family member through cancer treatment gave me firsthand insight into the challenges patients and caregivers face when navigating healthcare.

    At GPI Medical Center, I gained experience in front-desk operations, patient scheduling, electronic health records, and patient communication, strengthening my understanding of the workflows that support care delivery.

  5. 2026 – Present

    Digital navigation

    Solara Vita (Aug 2026 – Present) · digitalLIFT (Oct 2026 – Present)

    Founded Solara Vita to help older adults use health technology with confidence, and volunteer as a digital navigator with digitalLIFT.

Professional development

Where I’m headed, and how I’m preparing.

Supporting the people and processes behind better healthcare and research.

I am pursuing opportunities in healthcare operations and clinical research coordination where I can apply my experience in research operations, project management, workflow optimization, and technology support.

I am particularly interested in improving administrative and research workflows, strengthening communication between teams, and helping patients and research participants navigate their experiences with greater clarity.

My long-term goal is to contribute to healthcare systems that are operationally efficient, accessible, and designed around the needs of the people they serve.

Building toward it

Academic Education
Graduate coursework in Health Informatics, San José State University
Professional Training
EHR Workflows and Processes in Healthcare
Professional Training
Medical Office Manager
Digital Literacy
Goodwill® Digital Navigator Specialization
Process Improvement
Six Sigma Green Belt
Healthcare Compliance
HIPAA Awareness Training
Clinical Research
CITI Good Clinical Practice (GCP) – Basic Course
Research Compliance
CITI Research Security Training and Biohazard Spill Response
Research Data Management
Data Management for Biomedical Research – Basic Course In progress
Next Up
CITI Clinical Research Coordinator (CRC) Foundations Planned
Next page Work Research case studies, digital health projects, and published writing.

Hiring for clinical research or research operations?

Let’s connect
Previous: Experience

Work

Research, digital health, and writing.

Research operations case studies, digital health projects built around accessibility, and my writing on health technology and patient experience.

Research operations

Research coordination case studies.

Voxelmaps · Participant screening

Participant qualification and screening

Traced unqualified bookings to documentation and communication gaps, updated screening documents with the correct eligibility requirements, and trained recruiters.

Participant screeningEligibility verificationResearch documentation
Read the full case study

Tata Elxsi · Research logistics

Venue recruitment and coordination

Built a shared tracker for venue status, qualifications, and next steps, and gave recruitment vendors clear requirements before venues were submitted.

Research logisticsTracking systemsStakeholder communication
Read the full case study

Digital health & accessibility

Projects that make health technology easier to use.

Tracing CarePatient Portal & EHR Practice Platform
In progressVisit the site

A safe place to practice using a patient portal and basic EHR tasks, filled with realistic but made-up patients and records. I’m designing and building it on my own.

Problem

Many healthcare jobs expect EHR familiarity, but most EHR training environments are limited to employees, so students and career changers have nowhere to practice. Older adults learning patient portals face a similar gap: practicing on a real account means real health information, and with scams on the rise, people and organizations are rightly careful about who sees it.

Approach

Use fictitious but realistic data so anyone can practice without risk. Model the lessons on the flow of most real patient portals, so learners can repeat the same steps on their own accounts. Design for accessibility from the start, with bigger text and hints for when someone gets stuck.

Solution

  • Guided practice Available now
    Six everyday portal tasks for patients and families, step by step.
  • Explore freely Available now
    Move around the portal as Robin Merriweather, a made-up patient. No login required.
  • Staff training Planned
    Guided screens for clinical, billing, and admin learners.

Progress and next steps

The site is live at tracing-care.com, with a learning page that leads into the practice portal. Next, I plan to make the portal an installable web app, add at-home learning features, and then release iOS and Android apps.

Patient PortalsEHR TrainingDigital Health LiteracyAccessibility

See it for yourself

Visit tracing-care.com to learn more about the project and try the practice portal. No sign-up needed.

Try the practice portal
Solara Vita logo

SOLARA VITA

Digital Navigator · Founder

Solara Vita helps older adults in South Florida build confidence with the technology they need for their health and daily life. I offer one-on-one support, in person and virtually, with smartphones, tablets, patient portals, telehealth, and online safety.

I also bring that support to more seniors through free community workshops with local public libraries, including “Tech Made Easy: A Senior’s Guide to Devices” at Margate Catharine Young Library.

Older Adult Tech SupportPatient Portals & TelehealthOnline SafetyLibrary Workshops

Health informatics coursework

Presentation · INFM 208 · Health Informatics

Building an Information Assurance Strategy for Sinai Chicago

Developed a comprehensive information assurance strategy for a safety-net health system by applying the NIST Cybersecurity Framework 2.0, HIPAA, HITECH, and emerging AI governance principles. This project strengthened my understanding of the intersection between cybersecurity, governance, and healthcare delivery.

CybersecurityNIST CSF 2.0HIPAA & HITECHAI Governance
View presentation Course project

Presentation · INFM 210 · Health Informatics · Group Project

Leveraging AI to Support Evidence-Based Hepatitis C Prevention

Evaluated the use of artificial intelligence to support evidence-based screening, diagnosis, and clinical decision-making for hepatitis C prevention. The project explored how AI can improve population health while emphasizing responsible implementation, health equity, and evidence-based practice.

AI in HealthcarePopulation HealthHealth EquityEvidence-Based Practice
View presentation Course project

Writing & thought leadership

Writing on digital health, AI, and patient experience.

8 articles on Medium about how technology, policy, and operations shape the patient experience.

Article · Medium · Health Informatics

Listening to Patients: How Older Adults Navigate Digital Health Information

An exploration of how older adults search for, evaluate, and act on health information online, and why the gap between what digital health tools offer and what patients actually need is still very much open.

Health InformaticsPatient ExperienceDigital HealthOlder AdultsHealth Literacy
Read on Medium Published

Article · Medium · Artificial Intelligence & Healthcare

Beyond the Hype: What Artificial Intelligence (AI) is Actually Doing to Healthcare

A grounded look at what AI is genuinely changing in healthcare, cutting through the noise to examine real clinical applications, the limitations practitioners are running into, and what the technology still cannot do.

Artificial IntelligenceHealthcare TechnologyClinical ApplicationsDigital Health
Read on Medium Published

Article · Medium · Career & Healthcare Operations

The Algorithm Doesn't Know My Story

A candid look at how Applicant Tracking Systems filter out qualified career changers based on keyword matching rather than actual capability, and why transferable skills and demonstrated impact should matter more than job title familiarity.

Career TransitionsHealthcare OperationsHiring & ATSHealth Informatics
Read on Medium Published

Article · Medium · Career & Healthcare Operations

From UX Operations to Healthcare: I'm Not Starting Over. I'm Redirecting.

A personal reflection on what it really means to change fields, not as an act of abandonment but as a deliberate redirect. A broken referral process during my father's cancer treatment revealed the operational gaps that healthcare systems leave unfixed. The result: a commitment to applying years of operations and UX expertise where the stakes actually matter.

Career TransitionsHealthcare OperationsHealth InformaticsPatient Experience
Read on Medium Published

Article · Medium · Digital Health & AI Equity

The Digital Divide Is Already a Healthcare Crisis. AI Is Making It Worse.

A look at how rapid AI adoption in healthcare risks widening the gap for older adults, rural populations, and underserved communities who already struggle to navigate digital health tools, and an early idea for a community-focused digital health literacy initiative to help close that gap.

Digital HealthOlder AdultsHealthcareAI in Healthcare
Read on Medium Published

Article · Medium · Health Informatics & AI in Healthcare

Building an AI-Ready Healthcare Workforce: What It Actually Takes

Reflections from a panel of health systems and informatics leaders on what it really takes to prepare the healthcare workforce to use AI safely, effectively, and equitably, including a five-part competency framework, the gap between curriculum and current practice, and why governance and equity can't be afterthoughts.

Health InformaticsAI in HealthcareHealthcare WorkforceMedical Education
Read on Medium Published

Article · Medium · Behavioral Health & AI in Healthcare

What Behavioral Health Can Teach Healthcare About Implementing AI Documentation Responsibly

A case study on how one rural behavioral health organization implemented ambient AI documentation responsibly, prioritizing clinician trust, voluntary adoption, informed consent, and governance over speed, offering a practical blueprint for reducing documentation burden without compromising patient trust.

HealthcareArtificial IntelligenceBehavioral HealthHealth Informatics
Read on Medium Published

Article · Medium · Health Informatics & Interoperability

A Prescription Sent Is Not Necessarily a Prescription Received

Interoperability as a strategy for closing the prescriber-pharmacy gap, examining why electronic prescriptions still require manual clarification and outlining three pillars, connected software, professional digital literacy, and standardized workflows, for closing the gap.

Health InformaticsInteroperabilityHealth LiteracyPatient Experience
Read on Medium Published
Next page About My professional summary, story, education, credentials, and skills.

Hiring for clinical research or research operations?

Let’s connect
Previous: Work

About

Research operations professional, moving into clinical research.

I’m a research operations professional with more than five years of experience coordinating participant-based studies, from moderating research sessions to managing participant scheduling, screening, and onboarding across multiple sites.

I’m now transitioning into clinical research, drawn to patient-centered research and to the operational work that keeps studies organized and on track. In every role, I care about efficient processes and healthcare that is accessible to everyone.

My story

The Journey Behind My Work.

  1. The beginning

    Born in Brazil, wired for curiosity

    Before I ever thought about workflows or efficiency, I was a kid obsessed with how things fit together. Legos were basically my first job: structure, logic, and the satisfaction of making pieces click into place. That instinct has followed me everywhere.

  2. Age 14: New York

    Everything changed overnight

    At 14, my family moved to New York. New language, new culture, new everything. It was humbling, and looking back, one of the best things that ever happened to me. You learn real adaptability when you have no choice but to figure it out.

  3. 2012: Tennessee

    Memphis, logistics, and thinking at scale

    I got married and settled in Tennessee, in the middle of one of the world's great logistics hubs. Watching complex operations run (or fail to run) at that scale sparked a lasting interest in coordination, efficiency, and making systems actually work.

  4. 2016: California

    Operations, evolved

    On the West Coast, the work got sharper: less about moving boxes, more about how people and systems interact. I moved into research operations, where I learned to coordinate participants, sites, and teams, and to find and fix the friction that slows work down.

  5. 2026: Florida

    Closer to family, clear on the mission

    Moved to Florida to be closer to family while continuing my graduate studies in health informatics. Showing up for the people who shaped me also clarified my direction: bringing my operations experience to healthcare and clinical research.

  6. Today

    Where it's all coming together

    Today I'm transitioning into clinical research, building on my research operations background and recent GCP training. Through Solara Vita and Tracing Care, I also help older adults and learners feel confident with health technology. The kid who loved Legos is still in there, just building bigger, more inclusive systems now.

Education

Always in the middle of learning something new.

Four schools, four states, two decades, each program added a new lens for understanding how systems, people, and data fit together.

San José State University, San Jose, CA

2028

M.S. in Health Informatics In progress

Deepening the technical and data foundation behind my digital equity work, connecting operations, healthcare systems, and data to close gaps for underserved populations.

Healthcare SystemsData AnalyticsPatient SafetyHealth Data Management

Golden Gate University, San Francisco, CA

2021

B.S. in Business, Operations & Supply Chain and Psychology

A deliberately unusual combination, operations and psychology. Because the best process in the world still fails if you don't understand the people running it.

Process ImprovementOrg BehaviorHuman Systems

Southwest Tennessee Community College, Memphis, TN

2016

A.A. in Business, Operations and Transportation Management

Studied in the middle of one of the world's great logistics hubs. The classroom and the real world were basically the same place.

LogisticsTransportation SystemsSupply Chain

Kingsborough Community College, Brooklyn, NY

2009

A.S. in Applied Sciences

Where it all started. I grew up building Legos, came to school in Brooklyn, and found out I loved structured problem-solving at scale.

Structured ThinkingTechnical Problem-Solving

Credentials

Certifications and training.

  • Good Clinical Practice (GCP), Basic Course

    October 2026

    CITI Program

    Principles of Good Clinical Practice for conducting clinical research, including participant protection, informed consent, study documentation, and investigator responsibilities.

  • Research Security Training (Combined)

    October 2026

    CITI Program

    Protecting research from security risks and undue foreign influence, including disclosure requirements, cybersecurity, and international collaboration.

  • Emergency and Incident Response to Biohazard Spills and Releases

    October 2026

    CITI Program

    Safe response to biohazard spills and releases in research and clinical settings, including containment, cleanup, and reporting.

  • Six Sigma Green Belt

    June 2026

    Management & Strategy Institute

    Process improvement, workflow optimization, and eliminating operational inefficiencies using Six Sigma methodologies.

    View credential

  • HIPAA Awareness

    March 2026

    American Health & Safety Training, Inc.

    Patient data privacy, security regulations, and compliance standards in healthcare environments.

    View credential

  • Digital Navigator Specialization

    September 2026

    Goodwill Industries International via Coursera

    Digital navigation fundamentals, digital skills coaching, customer service, and community resource development to guide others toward digital resilience.

    View credential

Specializations

  • Medical Office Manager Specialization

    May 2026

    Johns Hopkins University via Coursera

    Healthcare administration, patient services, and medical office operations.

    View credential

  • EHR Workflows and Processes in Healthcare Specialization

    October 2026

    SkillUp via Coursera

    Electronic health record fundamentals, patient data and records workflows, documentation, data quality, and compliance across healthcare settings.

    View credential

In progress

  • Data Management for Biomedical Research, Basic Course

    In progress

Planned

  • Clinical Research Coordinator (CRC) Foundations

    Planned

    CITI Program

    Foundations of the clinical research coordinator role, from study start-up to participant visits and study documentation.

Continuous learning

  • HIPAA: A Practical Guide

    HomeTown Health University · LinkedIn Learning

    View credential

  • Building a HIPAA Compliance Program

    Terra Cooke · LinkedIn Learning

    View credential

  • Alzheimer's Disease and Related Dementias Initial Training

    Approved by the Florida Department of Elder Affairs · October 2026

    View credential

Digital badges

User Experience Design Fundamentals badgeUser Experience Design FundamentalsIBM SkillsBuild Cybersecurity Fundamentals badgeCybersecurity FundamentalsIBM SkillsBuild Artificial Intelligence (AI) Fundamentals badgeArtificial Intelligence (AI) FundamentalsIBM SkillsBuild Teaching Internet Safety & Responsibility badgeTeaching Internet Safety & ResponsibilitydigitalLIFT

Skills

Skills for research and healthcare teams.

Research Operations & Data Management

Participant Recruitment & ScreeningStudy CoordinationParticipant Data ManagementResearch Data AuditingProtocol Data ReviewRecruitment Data ManagementData Quality AssuranceResearch ReportingResearch Documentation

Clinical Research Knowledge

Gained through CITI Program training, not professional clinical trial experience.

Good Clinical Practice (GCP)Research EthicsResearch Compliance

Project & Operations Management

Project ManagementStakeholder CoordinationSchedulingProcess ImprovementSOP Development

Healthcare Operations

Patient CommunicationEHR WorkflowsHIPAA AwarenessHealthcare Coordination

Technology & Analytics

Microsoft ExcelData TrackingDashboardsDigital Health Tools

Additional technical skills

Microsoft SuiteGoogle SuitePower BIData VisualizationAirtableCanvaUser Experience Design (UX)User-Centered Design (UCD)Usability TestingWireframingPrototypingInformation ArchitectureDigital AccessibilityHealth LiteracyHealth InformaticsHealth Data ManagementCybersecurity FundamentalsInformation SecurityRisk ManagementCyber Threat AnalysisIncident ResponseAI FundamentalsGenerative AIAI EthicsMachine LearningNeural NetworksDeep LearningChange ManagementRoot Cause AnalysisStrategic PlanningCustomer Service
Next page Contact Email, LinkedIn, the roles I’m open to, and my resume.

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Previous: About

Contact

Let’s connect.

If something resonated, a shared interest, a potential collaboration, or just curiosity, I’d love to hear from you. Reach out by email or LinkedIn, and I try to respond within a couple of days.

Open to

Roles I’m pursuing.

Clinical research and research operations roles where my participant coordination, documentation, and process improvement experience can help teams and patients.

Clinical research and research operations

Clinical Research AssistantClinical Research Coordinator IResearch CoordinatorResearch Operations CoordinatorResearch Data CoordinatorClinical Research Data Coordinator

See the skills I bring

Resume

The research-to-healthcare path.

A focused look at my path from research moderator to project manager, and my work in healthcare digital equity.

Download resume